Emmie Sergeant Joins Wavemaker as First Head of Operations

Wavemaker UK has welcomed its first ever Head of Operations and Delivery to the team.

Emmie Sergeant will be stepping into the role, where she will oversee the Project Management team (PMO) to deliver complex multi-platform media, content, data and technology projects. She will also have a broader operations remit to deliver strategic transformation projects across the agency.

She will be reporting to Katie Lee, COO, and joins Wavemaker with 18 years of experience in media planning and client management. Her most recent role as Executive Director of Operations at OMD involved supporting over 450 employees across multiple locations. Emmie was appointed for her deep experience in delivering results in organisational change and projects, and her demonstrable ability to lead, inspire and motivate multiple teams and stakeholders.

Emmie Sergeant is stepping into the new role

Katie Lee, Chief Operating Officer, Wavemaker UK, said: “Emmie’s professional journey has cultivated a profound understanding of operational excellence, strategic planning and change management. However, what truly sets her apart is her love for working with teams and her ability to foster collaboration – injecting energy and warmth into her projects. Emmie’s expertise and dedication will continue to propel Wavemaker to greater success and I’m excited to be working with her.”

Emmie Sergeant, Head of Operations and Delivery, Wavemaker UK, added: “I’m really looking forward to working collaboratively with such an array of talent, and leading my team to achieve their full potential. I want to begin this position by ensuring all our teams are working effectively as one. We will then be in the best possible position to deliver unrivalled work and help to bring Wavemaker’s positive provocation mission to life.”

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